Privacy Policy | Keyscape Landscape Design

Keyscape Landscape Design (“Keyscape,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or communicate with us, including by text message (SMS). By using our website or submitting your information, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Information you provide: your name, phone number, email address, property address, and any details you share through our forms, calls, or messages.
Automatically collected data: IP address, browser type, device information, pages viewed, and referring source, gathered through cookies and similar technologies.
Communications data: records of your calls, emails, and text messages with us, including your consent to be contacted.

2. How We Use Your Information

We use the information we collect to:

respond to your inquiries, provide quotes, and schedule consultations and services;
communicate with you about your project, appointments, and account, including by phone, email, and SMS;
operate, maintain, and improve our website and services;
send service updates and, where you have opted in, occasional offers (you can opt out at any time);
comply with our legal obligations.

3. SMS / Text Messaging Terms & Consent

By providing your mobile phone number to Keyscape Landscape Design (for example, through our contact or quote forms, or by texting us), you consent to receive text messages (SMS/MMS) from us related to your inquiry, quotes, appointment scheduling and reminders, project updates, and customer care. Consent to receive text messages is not a condition of purchasing any goods or services.

Message frequency varies based on your interactions with us. Message and data rates may apply depending on your mobile carrier and plan.

To opt out at any time, reply STOP to any text message from us. After you send STOP, we will send a one-time confirmation and will no longer send you SMS messages. For help, reply HELP or contact us at (786) 618-0369 or info@keyscapelandscape.com.

Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. The categories of information described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies & Tracking

Our website uses cookies and similar technologies (including from analytics and review providers such as Google) to understand how visitors use our site and to improve your experience. You can control or disable cookies through your browser settings, though some features may not function properly without them.

5. Third-Party Services

We use trusted third-party tools to operate our business, including forms, scheduling/CRM, analytics, chat, and review platforms. These providers may process your information on our behalf and are expected to protect it in line with applicable laws. We do not sell your personal information, and as stated above, we do not share mobile opt-in or SMS consent information with third parties.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To make a request, contact us using the details below.

8. Data Security

We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Keyscape Landscape Design
Serving the Florida Keys, from Ocean Reef and Key Largo to Islamorada
Phone: (786) 618-0369
Email: info@keyscapelandscape.com